Shipping policy

Shipping Policy


Effective Date: June 13, 2026


Thank you for supporting Rainbow Rhythm Inc. Every purchase helps fund sensory accessibility programs, community outreach, and family support initiatives.


Because many of our products are made-to-order through our print-on-demand partners, please review our shipping policy below.


Order Processing


All Rainbow Rhythm apparel and merchandise are produced after an order is placed.


Please allow:


  • 2–7 business days for production and fulfillment
  • Additional time for shipping and delivery


During holidays, promotions, product launches, or high-volume periods, processing times may be longer.


Shipping Timeframes


Estimated shipping times after production:


United States


  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 1–3 business days


International Orders


  • Typically 7–21 business days
  • Delivery times vary by destination country and customs processing


Please note that shipping estimates are not guaranteed.


Tracking Information


Once your order ships, you will receive a confirmation email containing tracking information.


Tracking updates are provided directly by the shipping carrier and may take up to 48 hours to appear after shipment.


Multiple Shipments


Some orders may arrive in separate packages depending on:


  • Product availability
  • Print provider locations
  • Inventory and fulfillment logistics


You will not be charged additional shipping fees for split shipments unless otherwise stated at checkout.


Shipping Rates


Shipping costs are calculated at checkout based on:


  • Delivery location
  • Order size and weight
  • Shipping method selected


Any applicable taxes, duties, customs fees, or import charges are the responsibility of the customer.


Incorrect Shipping Information


Customers are responsible for providing accurate shipping and contact information.


Rainbow Rhythm Inc. is not responsible for delays, lost packages, or additional fees resulting from incorrect addresses entered during checkout.


If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be resent.


Lost, Stolen, or Delayed Packages


Once a package has been transferred to the shipping carrier, delivery is outside of our direct control.


Rainbow Rhythm Inc. is not responsible for:


  • Carrier delays
  • Weather-related delays
  • Customs delays
  • Lost or stolen packages marked as delivered


If you experience an issue with delivery, please contact us and we will do our best to assist in working with the carrier.


Damaged Packages


If your order arrives damaged, defective, or contains the wrong item, please contact us within 14 days of delivery.


Include:


  • Your order number
  • Photos of the item
  • Photos of the packaging


Approved claims will be replaced at no additional cost.


Order Changes and Cancellations


Orders may be modified or canceled within 24 hours of purchase.


Once production begins, orders cannot be changed, canceled, or edited.


Contact Us


Rainbow Rhythm Inc.


Email: info@rainbowrhythminc.org


Website: rainbowrhythminc.org


Milwaukee, Wisconsin, USA


Thank you for supporting our mission to create more inclusive and sensory-friendly communities for children and families.